Refund policy

What is covered

• Purchases made with a successful payment on the platform.
• The original amount paid for that product, after any coupon that was applied at checkout.
• Refunds are returned to the same payment method used at checkout.

What is not covered

• Free courses, programs, or enrolments. There is no payment to reverse.
• Requests made 7 or more days after the purchase date for that product.
• Duplicate requests for a product that already has a refund request on file.

How eligibility is counted

We count calendar days in India Standard Time from the date of purchase to today.

• Purchased today: 0 days. Eligible.
• 1 to 6 days later: still inside the window. Eligible.
• 7 days later or more: the timeline has passed for that product.

How to request a refund

Use the form on this page. You will need to be signed in.

• We pick up the email address on your KultureHire account. You cannot request a refund for a different account.
• We show only products you paid for, with the purchase date, today’s date, and how many days have passed.
• If a product is still inside 7 days, you can send the request from that card.
• If 7 or more days have passed, the card will say the timeline has passed for that product.

After you submit

The team reviews the request against this policy. Approved refunds are processed to the original payment method. Banks and card networks usually take 5–10 business days to show the credit.

If you cannot sign in or the paid product does not appear, email team@kulturehire.com from the same address you used to pay.